
Rob Bier
Smooth Scaling
20 rituals to build a friction-free organization
In Smooth Scaling, Rob Bier reveals the often-overlooked reasons behind the “fail to scale” phenomenon—the low-quality, high-friction interactions that become increasingly common as companies expand. Bier’s solution? Based on his extensive experience as an executive coach who specializes in building high-performing organizations, Bier has created twenty foundational rituals that business leaders can integrate into the daily habits of their organizations to make interactions as frictionless as possible, allowing them to scale more easily, and more sustainably, than ever before.